Dec 29 2008

Tips to Protect your Investment

Published by admin under General Articles

 

Often times, your new car isn’t suspected of being a Lemon until it is too late (out of warranty, over the mileage limit, etc). If you keep a record of every repair visit, starting with the first one, you will protect your rights under Consumer Laws. Our Repair Logmakes it easy to record every Repair Attempt.

Document everything! This includes notes, who you talk to, what is said, dates and times. Put your complaints in writing and keep a copy for yourself. Be sure to obtain a copy of any Warranty Repair Orders. Demand a copy if necessary and if the dealer will not give you one, be sure to document the fact. When you pick up your car, obtain an Invoice. The dealer may claim that you are not entitled to an Invoice because there were no charges (you were not invoiced for any repairs). It is up to you to prove repair attempts! The final Invoice shows what was or was not repaired.

Make absolutely sure the dealer records your complaint on the Repair Order exactly as you describe it. You must make sure to describe the defect exactly the same on each repair visit or you may forfeit your rights under the “reasonable attempts to repair for the same defect” clause.

Be sure that the date, time in, and odometer reading are recorded as well as the date and time you picked up the car. In most States you are covered by the Lemon Law if the vehicle has been in the repair shop for an accumulative number of days during the coverage period.

If your car fails in the middle of the desert or in the middle lane of rush hour freeway traffic, record the date and time, the amount of time you had to wait for assistance, whether or not you had to rent a car, and your general overall feelings. The emotional trauma dealing with a defective vehicle has a lot of bearing on your case should you need to go to arbitration or court.

 

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Dec 09 2008

How your car dealership can contribute to the problem

Published by admin under General Articles

One of the key documentation elements to a Lemon Law case is the “repair order and “invoice.”  Most states’ Lemon Laws use the number of times you visited the dealer to get a particular defect corrected in determining whether a vehicle qualifies as a “lemon.” 

Dealers can create a problem by what is known as the “open” repair order. An example of this is when a customer has a “repair order” written (and gets a signed copy of it) and the dealer calls and says “we had to order a part, come on by and pick up your car, we are going to hold the repair order ticket open until the part comes in.” This is where you say “no”. If the car is available to drive, but parts are on order, then you need have the dealer close out that repair order and give you an invoice when you pick up the vehicle. You are entitled to a closed repair invoice that accurately reflects what the dealership did to diagnose your written complaint, what parts are on order, the “date in/date out” as well as “miles in/miles out”, giving you a record of that repair visit. 

By following the information outlined above, you will avoid having two repair attempts by the dealer turning into one, because they otherwise were going to “hold open” the repair order and only give you one invoice after parts had come in, and repairs were completed. 

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Oct 22 2008

Lemon buyback

Published by admin under General Articles

California’s automobile lemon law is best known for its new-car protections. But there are parts that apply to used autos.
For example, a new vehicle returned to a dealer because it is a lemon can be sold as a used vehicle. But the buyer must be given a written notice that it’s a “lemon law buyback.”
The notice has to list the vehicle’s problems and the work done on it. And the dealer must provide a one-year warranty against these problems.
No fair putting this information in extra-small print. The law specifies it must appear on a white sheet of paper in black type that is at least 10 points in size.
The law further requires that the “lemon car buyback” designation follow the vehicle through all future transfers of ownership.
Think of it as the “scarlet letter” for vehicles.

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Oct 20 2008

Failure to Disclose a New Vehicle’s Damage History

Published by admin under General Articles

 

Undisclosed auto damages are normally discovered after the consumer has purchased and took possession of a new vehicle. A seller can mislead a buyer in a variety of ways. The car dealership may say that the car has never been wrecked, has never been repaired, has never been auctioned, or has never been subject to a flood. Even if a car is sold as new, it does not necessarily mean that it is defect or problem free from the time the car was manufactured to the time that it is placed for display at a car dealership.

In addition, a dealer may fail to disclose the “lemon” nature of a vehicle. Under the lemon law, car dealerships are required to make proper disclosures if a vehicle has been returned as a “lemon.” If this has happened to you, then please contact my office.

 

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Aug 28 2008

Tips to Protect your Investment

Published by admin under General Articles

• Often times, your new car isn’t suspected of being a Lemon until it is too late (out of warranty, over the mileage limit, etc). If you keep a record of every repair visit, starting with the first one, you will protect your rights under Consumer Laws

• Document everything! This includes notes, who you talk to, what is said, dates and times. Put your complaints in writing and keep a copy for yourself. Be sure to obtain a copy of any Warranty Repair Orders. Demand a copy if necessary and if the dealer will not give you one, be sure to document the fact. When you pick up your car, obtain an Invoice. The dealer may claim that you are not entitled to an Invoice because there were no charges (you were not invoiced for any repairs). It is up to you to prove repair attempts! The final Invoice shows what was or was not repaired.

• Make absolutely sure the dealer records your complaint on the Repair Order exactly as you describe it. You must make sure to describe the defect exactly the same on each repair visit or you may forfeit your rights under the “reasonable attempts to repair for the same defect” clause.

• Be sure that the date, time in, and odometer reading are recorded as well as the date and time you picked up the car. In most States you are covered by the Lemon Law if the vehicle has been in the repair shop for an accumulative number of days during the coverage period.

• If your car fails in the middle of the desert or in the middle lane of rush hour freeway traffic, record the date and time, the amount of time you had to wait for assistance, whether or not you had to rent a car, and your general overall feelings. The emotional trauma dealing with a defective vehicle has a lot of bearing on your case should you need to go to arbitration or court.

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[ To Learn more our services and areas of practice, please visit our website at www.LemonLawIntel.com ]

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Aug 19 2008

The Lemon Law In California - What Are The Consumer Benefits?

Published by admin under FAQ

Various states across US have different lemon laws. Lemon law California differs from those in other states. It is important to know the fine intricacies of Lemon law California. Lemon law California is also known as Motor Vehicle Warranty Rights Act. The California lemon law states that any vehicle purchase is a major consumer purchase. If such a vehicle turns out to be defective or if is found to cause serious injuries or even hardships to the consumer due to its defects, then a consumer is entitled to be made aware of his rights. Under the consumer rights if the defects or hardships are proved in the Federal court of law and if the vehicle is under warranty period, then a consumer can call for a lemon law suit.

Lemon law California and Federal warranty law protect consumers from being stuck with ‘Lemon’ automobiles, computer lemons and other defective consumer products. According to Lemon Law in California, if any car or computer is turns out to be a Lemon, then a consumer may be entitled to your money back, a replacement or a cash settlement.

According the Lemon law California, the owner of a motor vehicle or the owner’s designated agent may make a complaint concerning a defect in a motor vehicle that is covered by a manufacturer’s, converter’s, or distributor’s warranty agreement applicable to the vehicle. Any complaint regarding a lemon vehicle must be made in writing to the applicable dealer, manufacturer, converter, or distributor. The written complaint about a Lemon must specify each defect in the vehicle that is covered by the warranty. The owner may also invoke the board’s jurisdiction by sending a copy of the complaint to the board. Any case regarding the lemon vehicle, if not resolved by owner and dealer or manufacture privately is entitled for a hearing.

Before filing a suit for any damaged vehicle for lemon law California certain points must be ensured for proper proceedings in a federal court of law. All copies of documentation concerning the car and all the repair records should be kept in proper order. A track of details such as when was the vehicle serviced, where the vehicle was purchased from, from whom the vehicle was purchased etc. Technical service bulletins concerning the car should be called for. The VIN or Vehicle Identification Number for a lemon vehicle should be noted specifically. This VIN number is a series of 17 numbers and letters that are unique to each vehicle. It is located on a metal plate at the lower corner of the front windshield on the driver’s side. There are various attorneys who specialize in lemon law California such attorneys should be specifically consulted for filing any lemon law suit.

A vehicle report history should also be kept in order for any reference before filing the suit for lemon law California. A vehicle report history can be easily obtained from the internet. Various agencies provide free vehicle history report in California. A vehicle history report can be generated by providing the VIN to any of the websites pertaining to vehicles in California. The vehicle history report easily reveals any problems that might not be visible to untrained eye. This could be major damage from collision, fire, hail or water damage, odometer rollback or tampering, lemon or junk status, and much more.

Lemon law California states all the provisions to prevent a consumer from being stuck with a lemon. The best way to get rid of lemon car is to act and file a suit as soon as possible.

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[ To Learn more our services and areas of practice, please visit our website at www.LemonLawIntel.com ]

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Jun 09 2008

May I drive my lemon?

Published by admin under FAQ

Yes, you may drive the car (if it is drivable), but be aware that if the car does indeed turn out to be a lemon, the law usually allows the seller to deduct a certain amount from your refund based on the miles you have driven. This applies to both new and used car sales.

 

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[ To Learn more our services and areas of practice, please visit our website at www.LemonLawIntel.com ]

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